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Service Design

HUMAN-CENTERED DESIGN for complex service organisations

 
 

I help organizations find clarity in the complex challenges they face so that they can and improve on what matters most :

people, processes & relationships

 
 
 

Toolkit

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Empathic Research

Better understand human experiences by talking to real humans.

Visualization

Gain shared understanding across teams and stakeholders.

Find out more

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Design for Change

Imagine, Prototype, Test and Adapt new solutions.

 
 

People I’ve worked with